You want your business to run tediously smoothly. To be boringly uneventful. ‘Business as Usual’ (BAU) is your goal.
There are three fundamental elements that make up your business and that should all be available and working together in depressingly cadent synchronicity: people, offices and systems.
The ability to keep running as a business after any event that disables or inhibits any of these fundamental elements – that stops BAU – is Business Continuity (BC).